Job Title: Support / QA Engineer Co-Op
Company: VoIPCX / Textable
Industry: Hosted Voice, UCaaS & MSP
Location: Hamilton, NJ (remote)
Job Type: Part-time (20-24 Hours / Week)
About Taurix LLC:
Taurix LLC is a leading provider of innovative software solutions in the Hosted Voice, Unified Communications as a Service (UCaaS), and Managed Service Providers (MSP) industries. We are dedicated to delivering advanced technology solutions and superior service to our clients.
Role Overview
This co-op position is designed as a long-term career development opportunity, with the potential to transition into a full-time role based on project success. It is ideal for students or early-career professionals seeking hands-on experience in software testing, automation, and technical support.
Job Description:
We are currently looking for a motivated student with experience in TypeScript, Angular, and Node.js. Experience with Mocha, Chai, Karma, Mockery, Sinon, SuperTest, and NYC testing frameworks is a plus. As a valued member of our team, you will contribute to the quality and reliability of our software, and provide top-notch technical support.
Key Responsibilities:
- Provide technical support via synchronous (live) and asynchronous (ticket-based) communication to resolve customer issues.
- Work closely with the development team to implement bug fixes, new features, and enhancements.
- Document and track contributions using JIRA Software.
- Improve test coverage by developing and maintaining unit and integration tests with relevant tools and frameworks.
- Review merge requests for user experience, code style, functionality, and potential regressions.
Required Qualifications:
- Strong problem-solving and analytical skills.
- Excellent written and verbal communication abilities.
- A team-player mindset, eager to collaborate and learn.
- Ability to thrive in a fast-paced, dynamic environment.
Preferred Qualifications:
- Knowledge of software development and testing principles.
- Proficiency in Node.js, TypeScript, and Angular.
- Experience with test automation tools and frameworks.
- Familiarity with Git and version control workflows.
Opportunities for Growth & Learning:
This role provides hands-on experience and skill development in:
- Hosted Voice, UCaaS, and MSP industry technologies.
- Software testing, quality assurance, and automation best practices.
- Continuous Integration & Deployment (CI/CD) methodologies.
Benefits:
- Competitive pay
- 99% Remote work (occasional in person team meals)
- Professional development and career growth opportunities
- Dynamic work environment
Application Process:
Taurix LLC is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Please complete the form below to apply.